Privacy Policy for Ms. Charmze

At Ms. Charmze, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store and protect your data when you visit our website or use our English coaching services.

 

1. Information We Collect

When you interact with our website or services, we may collect the following information:

• Personal Information: Full name, email address, phone number, country of residence, age (optional), and any additional information you provide via contact forms or bookings.

• Payment Information: If applicable, processed securely via third-party platforms (e.g., PayPal, Stripe). We do not store credit card details.

• Usage Data: IP address, browser type, device information, referring pages, and interactions on the website.

 

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide English coaching services

• Send booking confirmations and updates

• Improve the website and personalize your experience

• Send promotional emails (only with your consent)

• Comply with legal obligations

 

3. Cookies & Tracking Technologies

Our website may use cookies to improve user experience. Cookies help us understand visitor behavior and improve our marketing and content.

You can manage cookie settings through your browser at any time.

 

4. Third-Party Services

We may use third-party tools such as:

• Google Analytics (for traffic tracking)

• Email marketing platforms (e.g., Mailchimp or Wix email)

• Zoom or WhatsApp for coaching sessions

These providers have their own privacy policies and comply with data protection laws.

 

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes SSL encryption and limited access to stored information.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Withdraw consent for email marketing

• File a complaint with your local data protection authority

To exercise any of these rights, email us at: [Insert your contact email]

 

7. Minors

Our services are not intended for children under 16. We do not knowingly collect data from minors.

 

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

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9. Contact Us

For questions, requests, or concerns regarding your privacy, please contact:

Ms. Charmze
📧 Email: ccvlotman@gmail.com
🌐 Website: www.ms-charmze.xyz