FREQUENTLY ASKED
QUESTIONS

Everything you want to know before you commit.

ABOUT THE PROGRAM

What exactly is this coaching program?

This is a private, 1-on-1 English performance coaching program designed specifically for men who already function in English but want to operate at a higher level — in business meetings, networking rooms, client calls, and social situations. It's not a language class. It's communication training for men who want to be taken seriously.

Is this for beginners?

No. If you're starting from zero, this program isn't for you. My clients already have a working knowledge of English. What they're missing is polish, fluency under pressure and the confidence to hold a room or conversations. That's what we work on.

What makes this different from a regular English tutor or ESL class?

A tutor teaches grammar and vocabulary. I coach performance. We work on how you sound, how you hold a conversation, how you handle pressure in real situations — pitches, negotiations, first impressions, networking, even dating. Everything is personalized to your life and your goals. No textbooks. No generic exercises.

What kind of results can I realistically expect?

After the first month, most clients report noticeably more confidence in conversations, less hesitation and a sharper ability to express their thoughts clearly. The longer you stay, the more natural it becomes — until English stops being something you think about and starts being something you just do.

SESSIONS & FORMAT

How does the coaching actually work?

We meet via Zoom for 45-minute private sessions. Every session is structured around your specific scenarios — a pitch you have coming up, a meeting you're preparing for, a social situation you found difficult. Between sessions, you get access to voice note and messaging feedback so the work doesn't stop when the call ends. (Excluded from Jumpstart Package)

How many sessions per week?

That depends on the package you choose. Options range from one session per week to more intensive formats. We'll discuss what fits your schedule and goals during your consultation call.

Can I reschedule a session?

Yes, with at least 24 hours' notice. Last-minute cancellations without notice count as a used session. Your time is valuable — so is mine.

What happens in a typical session?

We usually open with a quick check-in on what came up for you that week. Then we move into focused practice — role plays, scenario drills, vocabulary in context, or reviewing a real conversation you had. The session ends with a clear action point for you to work on before we meet again.

Is everything done online?

Yes. All sessions are conducted via Zoom, which means you can work with me regardless of where you are in the world. All you need is a stable internet connection and somewhere you can speak freely.

PRICING & PACKAGES

How much does it cost?

Packages start at $149/month for entry-level access and go up to $399/month for the full high-touch experience. Exact pricing is discussed during your consultation — I don't do one-size-fits-all because your needs aren't one-size-fits-all.

What do the packages include?

All packages include private 45-minute Zoom sessions, personalized feedback, and session notes. Higher-tier packages add WhatsApp/voice note support between sessions, priority scheduling and scenario-specific training for your industry or lifestyle.

Do you offer a payment plan?

Packages are billed monthly in advance. There are no lock-in contracts — you stay because the results keep you here, not because you're trapped.

Is there a free trial or introductory session?

There is no free trial. However, there is a short consultation call where we assess whether you're the right fit for the program. That call is free and it's where we decide together whether to move forward.

Can I pay per session instead of monthly?

No. This program is designed for ongoing transformation, not one-off lessons. Single sessions don't produce the kind of results I stand behind. Monthly commitment is the minimum.

CREDIBILITY & QUALIFICATIONS

Are you qualified to coach English?

Yes. I hold a TEFL Level 5 certification and a Business English certification. Beyond the credentials, I have real-world experience coaching professionals in business communication. My approach is built on results, not theory.

Why should I trust you over a bigger coaching platform?

Because bigger platforms give you a different coach every time, generic curriculum and no personal investment in your growth. With me, you get one coach who knows your goals, your challenges and your context. That level of personalization is why clients stay.

IS THIS RIGHT FOR ME?

How do I know if this program is for me?

If you've ever held back in a meeting because you weren't sure how to phrase something in English, felt less confident than your peers in international settings, or wished your English matched your actual intelligence and ambition — this is for you.

I'm not sure my English is good enough to even start. What if I'm too basic?

If you can hold a conversation in English — even an imperfect one — you're ready. I'm not here to teach you English from scratch. I'm here to take what you already have and make it work for you at a higher level.

I've tried other English courses before and didn't see results. Why would this be different?

Because courses give you content. I give you coaching. There's a difference between studying English and training to use it under pressure. Most programs teach you the language. I train you to own it.

I'm nervous to speak English out loud with someone. Is that a problem?

That's exactly why you're here. The nervousness doesn't go away by avoiding it — it goes away by practicing in a low-stakes environment with someone who isn't judging you. That's what our sessions are for.

COMMITMENT & EXPECTATIONS

How long will it take to see results?

Most clients feel a shift within the first two to three weeks. Noticeable, consistent improvement typically comes within 30 to 60 days. Fluency that feels effortless takes longer — but the progress is steady and measurable from the start.

How much time do I need to commit outside of sessions?

About 15 to 30 minutes a day. This isn't homework in the traditional sense — it's applying what we worked on in the real situations you're already in. The more you use it, the faster you improve.

What if I don't have time for weekly sessions?

Then this probably isn't the right time for you. Growth requires consistent input. That said, if your schedule is tight, we can look at a lower-frequency package — but you'll need to be honest with yourself about whether you'll actually show up.

Do I have to commit to a long-term contract?

No. There are no lock-in contracts. You commit month to month. That said, real transformation takes time. Clients who stay for three months or more see the most significant results.

LOGISTICS & PRACTICALITIES

What time zone do you work in?

I work across multiple time zones and schedule sessions to fit clients in Europe, the Middle East and beyond. We'll confirm a time slot that works for both of us during the consultation call.

What language are the sessions conducted in?

English only. Total immersion is part of the process. If you need to clarify something, I'll find a way to help you understand — but we don't default to another language. That's how you build real fluency.

Do you work with women or only men?

My program is currently positioned specifically for men. This is intentional — the scenarios, the energy and the coaching style are built for how professional men communicate and where they want to go.

What platforms do you use for communication outside of sessions?

WhatsApp is the primary channel for between-session support on higher-tier packages. All sessions are via Zoom.

HOW TO GET STARTED

How do I apply?

Spots are limited and filled by application. Send a DM on Instagram (@ms_charmze) or visit www.ms-charmze.xyz to express your interest and we'll book your consultation call.

How many clients do you take on at once?

A limited number. This is not a volume business — it's a high-touch coaching program. When spots are full, I maintain a waitlist. The application process exists to ensure every client gets the attention they're paying for.

What happens on the consultation call?

We spend about 15 to 20 minutes getting clear on where you are, where you want to be and whether the program is the right fit. If it is, I'll walk you through the package options and we'll agree on a start date. If it isn't, I'll tell you honestly.

What if I have a question that isn't answered here?

Visit www.ms-charmze.xyz to book your consultation call, or send a DM on Instagram (@ms_charmze) I respond to serious inquiries within 24 hours.

FREQUENTLY ASKED QUESTIONS